Technical issues

Our game is multiplatform. You can install Battle Tanks on mobile devices and tablets as well as on PC.

When you go to the game page, you can read the information on the game and install the game.

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How to install the game on your phone/tablet

You can download the game on mobile devices and tablets from the following links: 

- Android

Google Play

- iOS (Apple)

App Store

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How to install the game on PC

You can download the game on your PC from the following links:

Microsoft Store

VK Play

Steam

App Store

If your device does not meet the minimum system requirements, the game may not start, or there may be problems during the game (freezes, crashes, etc.).

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Game System Requirements (Windows) 

Minimum:

OS: Windows 7, 10 / 64-bit

Processor: 2 GHz or higher

Memory: 2 GB

Disk space: 3 GB

Graphics Card: With DirectX 9.0c 256 MB RAM or higher

Recommended: OS: Windows 7, 10 / 64-bit

Processor: 2 GHz or higher

Memory: 2 GB

Disk space: 3 GB

Graphics Card: With DirectX 9.0c 256 MB RAM or higher

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Game System Requirements (Android)

Minimum: OS: Android at least 4.1

RAM: Recommended minimum 1GB

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Game system requirements (Apple)

iPhone

Requires iOS 12.0 or later.

iPad

Requires iPadOS 12.0 or later.

iPod touch

Requires iOS 12.0 or later.

Mac

You need macOS 10.13.0 or later.

If you play on phone you can turn on/off alternative controls in the game settings. 

Server "EUROPE" is situated in Amsterdam;
Server "ASIA" is situated in Singapore.
For better connection choose server that is situated closer to you.

We post information about the work on the server in our Discord and Facebook groups.

You can find controls settings in the main menu and in the battle itself.

Screenshots help to visually show the problem that the player encountered during the game. Therefore, it is important to know how to take a screenshot while playing the game. 

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How to take a screenshot on your mobile phone/tablet

On Android:

Press the power and volume down buttons at the same time.

If you can't take a screenshot this way, press and hold the power button for a few seconds, then select Screenshot.

On iOS:

Press the side button and the home button at the same time. Quickly release both buttons. Once the screenshot is created, a thumbnail will temporarily appear in the lower left corner of the screen.

You can find more information on taking screenshots on your device on the Internet.

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How to take a screenshot on a PC

On Windows:

Depending on your hardware, you can use the Windows logo key + PrtScn to quickly take a screenshot. If your device does not have a PrtScn key, you can use the Fn + Windows logo key + SPACE to take a screenshot.

On MacOS:

1. To take a screenshot, press and hold the following three keys at the same time: Shift, Command, and 3. 

2. If a thumbnail appears in the corner of the screen, click it to edit the screenshot. Or wait until the screenshot is saved on your desktop.

You can find more information on taking screenshots on your device on the Internet.  

Video recording helps to visually show the problem that the player encountered during the game. A video recording displays more detailed information about the situation that happened.

Therefore, it is important to know how you can make a video recording during the game.

Video recordings can be sent to e-mail - [email protected] 

For more information on how to send a video, see: "3.12 How to send a video".

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How to record a video on your mobile phone/tablet

On android:

1. Swipe down twice from the top edge of the screen.

2. Tap on the Record Screen icon .

- You may need to swipe the screen to find this icon.

- If there is no icon, tap Edit and drag the Screen Recording option to the Quick Settings panel.

3. Select what you want to record and click Start. Recording will begin after the countdown.

4. To stop recording, swipe down from the top edge of the screen and tap the notification with the video recording icon.

On iOS:

1. Go to "Settings" → "Control Panel", then tap the "Add" button next to the "Screen Recording" feature.

2. Open "Control Point" on your iPhone or iPad.

3. Tap the gray "Record" gray recording icon, and then wait for a three-second countdown.

4. Exit "Control Point" to record the screen.

5. To stop recording, open the Control Point and tap the red record button red record icon. You can also tap the red status bar at the top of the screen and select "Stop".

You can also use various screen recording programs on your device.

For more information on creating a video recording on your device, you can find it online.

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How to Record a Video on a PC

On Windows:

1. Navigate to the game or application you want to record.

2. Press Windows+ALT+R to start recording the clip. You will hear "Recording in progress.

Press Windows+ALT+M to turn the microphone on and off during recording. To display the "Game Panel" controls, press the Windows key with the logo+G. You will hear: "Xbox Game Bar window".

4. play the game or use the application until you have recorded what you want, and then press Windows+ALT+R to stop recording. You will hear "Recording a Game Clip.

The video will be saved in the Video folder in the "Recordings in MP4 file" folder. The file name contains the name of the game or application, as well as the date and time of the recording.

On MacOS:

1. Open QuickTime Player from the Applications folder, then choose File → New Screen Recording from the menu.

- If you see the controls described above on your screen, follow these steps.

- If you see the Screen Recorder window described below, perform the following steps.

2. Before you start recording, you can click the arrow next to the "Record" button to change the recording settings.

- To record a voice or other sound along with the screen image, select the desired microphone. To adjust the sound during recording, move the volume slider. If you hear an echo, turn down the volume or use headphones with a microphone.

- To display a black circle around the mouse cursor when you click, select Show mouse clicks in recording.

To start recording, click the Record button and then do one of the following.

- Click anywhere on the screen to record the entire screen.

- If you only want to record part of the screen, move the mouse pointer to highlight the desired area and click the "Start Recording" button inside the area.

4. To stop recording, use the Stop button on the menu bar or the Command, Control and Escape key combination.

5. After you stop recording, QuickTime Player automatically opens the resulting video. You will be able to send the video via the feedback form.

You can find more information on how to create a video on your device on the Internet.

You can email the video to [email protected] or upload it to YouTube and send the link on the feedback form.

When sending the video by e-mail, don't forget to specify the information about your game profile: game, server, game ID, nickname.

We have official support only XBox 360 gamepads. All the rest - if the player can customize it. You can use the JoyToKey program to customize any joystick, or another program more convenient/understandable to you.  

A ping is the time it takes for a request sent to a server to reach the server and back again. It is measured in milliseconds (ms): the slower the Internet connection, the higher the ping. 

A high ping means that it takes some time for the request to reach the server. This is usually due to a slow Internet connection.

A low ping means that the user's request comes quickly, this means that the user can contact the game server quickly.

A good ping for a game is up to 50 ms, a normal ping is up to 100/150 ms. And a ping over 300/350 ms is the maximum possible threshold in the game. At pings above 300/350ms, players may encounter hangs, intermittent movements, and game crashes with the error "loss of internet connection".

If you are playing from your phone, you can enable/disable alternative controls in the settings.

No, unfortunately, control keys can't be reset. 

This system was added for players not to quit battle intentionally (for example, for saving statistics if the battle goes to defeat) setting teammates up. Unfortunately, on the current moment of game development we are not planning to change this system.